1. Introduction

This Privacy Policy describes how AlphaMind Solutions Ltd (the "Company") collects, uses, processes, discloses, shares, transfers and protects the information you provide on the websites alphamind.co (marketing website), app.alphamind.co (technology platform, launchpad) and other subdomains of AlphaMind.

The Company respects and values your privacy and the integrity of the information you have provided and/or authorized the Company to collect. The Company will endeavor to follow industry standards to ensure the security and privacy of your personal information when you use the Company services or access the Company platform.

When accessing, registering, downloading, using, clicking or participating in any services provided on the Company platform, you are strongly encouraged to carefully read, acknowledge, understand and accept all of the terms and conditions set forth in this Privacy Policy. The Company will not use your information, in any form or fashion, for any other purpose that is not set forth in this Privacy Policy or the Terms of Service without first notifying you or obtaining your consent.

2. Acceptance of the Privacy Policy
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By accessing, using or participating in the Сompany services, you indicate and acknowledge that you fully and unconditionally agree to the terms of this Privacy Policy. The Сompany may not use your personal information for any other purpose not covered by this Privacy Policy or the Terms of Service without first notifying you or obtaining your consent.
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If you do not agree, in part or in whole, to this Privacy Policy, you must immediately cease accessing, using or participating in the Company services and platform.

3. Personal information collected

For purposes of this Privacy Policy, personal information is information that can be used to identify, describe, relate or associate with a specific individual. The following are the types of information that the Сompany collects and stores when you use the Сompany's services:‍
‍3.1 Information Provided When Registering on the Website

When you first register for Company services by creating an account on the Company website, you may be required to provide the Company with your real name, date of birth, citizenship, home address, email address, telephone number, signature and other information that can be used to identify you.

The Company does not collect or process "sensitive information" such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data that uniquely identifies specific individuals, or any information relating to health or sexual orientation.

‍3.2 Information Collected by the Company During the Use of the Company's Services

(1) Utilization information

When you connect to or use the Company services, the Company may control and track information related to your use of the Company services, such as your IP address, phone number, the type of device you use to access the Company platform, cryptocurrency wallet details, device information, operating system and hardware settings, browser type and network operator. This information may be obtained by the Company directly or through third party service providers.

(2) Contact information

You hereby agree that the Company may collect and use personal information provided by you on the Company platform or generated as a result of your use of the Company services in order to be able to communicate with you through messages, inquiries, emails, phone calls, voicemails, chats, file attachments in connection with your transactions on the Company website or online platforms, or any other information related to your contact with the Company.

(3) Financial information

You hereby agree that, for the purposes set forth in this Privacy Policy, the Company may collect and use information contained in or related to your financial information when you use the Company's services. This includes, without limitation, your transaction history, such as your deposit amount, withdrawal requests, wallet address(es), etc.

4.Methods of Collecting Personal Information

4.1 Information Automatically Collected by the Company

The Company will collect and process personal information automatically provided by you in the following cases:

(1) when you register an account, log in by connecting a cryptocurrency wallet, or visit the Company website;
(2) when you voluntarily complete any user survey or provide feedback to the Company via email or any other electronic channels;
(3) other situations in which the Company may automatically collect your information as described in this Privacy Policy or the Terms of Service.

4.2 Information collected by third parties

The Company collects your personal information from third parties where required or permitted under applicable law. Information from third-party sources may include, but is not limited to, publicly available databases, identity verification partners, blockchain data, marketing partners and intermediaries, advertising partners and analytics providers, and data from social media platforms used.
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‍4.3 Anonymized and aggregated data

The Company will also collect other information in the form of anonymized and aggregated information, which must be combined and then removed from personally identifiable information, making it unsuitable for identifying specific individuals.

The Company may use anonymized or aggregated user information at any time for the purposes set forth in this Privacy Policy, including to better understand user needs and behaviors, conduct business intelligence and marketing initiatives, and identify security threats.‍‍5. How the Company May Use Personal Information‍

Your personal information will be made available to the Company, affiliates of the Company and/or within the Company's group of companies. This includes, but is not limited to, employees and/or any person or third party employed by the Company responsible for using and protecting your personal information.

5.1 To Provide Services to the Company

The Company uses personal information collected or provided to maintain and provide effective services (including, but not limited to, transaction processing and/or cryptocurrency wallet data) to improve the efficiency of the day-to-day services.‍‍
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5.2 To Comply with Regulatory Requirements and Meet the Company's Legitimate Interest

The Company uses information in accordance with its legal obligations, global and local industry standards, and government requests.

‍5.3 For Measurement, Research and Development Purposes

The Company actively measures and analyzes your information to understand how you use and interact with the Company services. This analysis is continually performed by the Company's operations teams to continuously improve the Company's platforms and address user experience issues.

In addition, the Company uses such information to customize, measure, and improve the Company services, the administration, content, and layout of the website, as well as to develop new services for you.
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5.4 For Communication Purposes

The Company uses your personal information collected or received from your communication devices or email address to communicate directly with you, provide you with the support you need, and/or inform you about logins, cryptocurrency wallet, transactions, account security details, and other aspects.
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5.5 For Other Purposes

The Company will not use your personal information for purposes other than those contemplated by this Privacy Policy without your prior consent.

If the Сompany needs to process or use your personal information for other purposes, the Сompany must notify you and seek your consent to use such information.‍

6. Storage of Personal Information

The Company takes great care to implement and maintain the security of its services and the security of your personal information.

The Company has procedures and policies that incorporate industry best practices to ensure the integrity of your personal information and prevent unauthorized use.  

The security of your personal information cannot be fully guaranteed, and while the Company takes reasonable steps to protect your personal information, it cannot be held responsible for actions taken by those who gain unauthorized access to or misuse your information and services.

Therefore, it is recommended that you take your own precautions to protect your personal information, especially credentials such as username and password.

You agree that the Company shall not be liable for information leaks or other losses not caused by the intent or gross negligence of the Company, including but not limited to hacker attacks, power outages or unavoidable technical failures.

7. Preserving Personal Information

In accordance with applicable laws and regulatory requirements, the Company must retain certain information, including users' personal information, user profiles, cryptocurrency wallet and transaction data, account information, account agreements and other agreements between the Company and third parties, account statements and other records.

Such records are generally retained as required by law for the minimum period of time necessary to accomplish the purpose for which they were collected and no longer than permitted by the Company's retention policy.

However, even after you deactivate your account, the Company may retain copies of information about you and any transactions or services in which you may have participated for a period of time consistent with applicable law, applicable statutes of limitations, or if we believe it is reasonably necessary to comply with applicable laws, regulations, legal process, or governmental requests to detect or prevent fraud, recover payments due, resolve disputes, and provide you with information about your account.
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8. Cookies

The Company may use cookies and other web analytics technologies or techniques to collect, store and track certain information related to your access to and actions on the services, including when you visit the Company's website.

The term "cookie", as used herein, means a small piece of information that the website assigns to your device while you are browsing the website. Cookies are useful and can be used for a variety of purposes, including enabling efficient navigation between pages, automatically activating certain features, remembering your preferences and making interactions between you and the services faster, easier and smoother.
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9. Sharing Personal Information

The Company does not rent, sell, or disclose your personal information to third parties, except to those who need access to it to perform their tasks and duties and to share it with third parties who have a legitimate purpose for accessing it.

All affiliates and third parties with whom the Company shares your personal information have their own privacy policies. However, they are expected to protect that information in a manner consistent with the terms described in this Privacy Policy.‍

10. Collection of Personal Information by Third Parties

This Privacy Policy applies only to the use and disclosure of personal information that the Company collects from you. To the extent that you disclose your information to others as a result of using the Company's services, such as by linking to any other website, different rules regarding the Privacy Policy may apply to their use or disclosure of the personal information you share with them.

You hereby acknowledge that the Company is not responsible for the products, services or descriptions of products or services you obtain from third party websites, or the content or privacy practices of those websites.

This Privacy Policy does not apply to any third party products and services you access through the Company platform.

You knowingly and voluntarily assume all risks associated with using third party sites to purchase goods and services and agree that the Company assumes no responsibility or liability with respect to such third party sites and your use thereof.

11. Rights of the User

In certain circumstances, you have rights under data protection legislation in relation to your personal information. These rights include the following:

- Right to receive information
You reserve the right to be informed about collecting, using and processing your personal data.

- Right of access
You reserve the right to request a copy of the personal information we hold about you and specific information relating to the Company's handling of that information.

- Right of rectification
You reserve the right to request that the Company update, correct or supplement your personal information that you believe is outdated, inaccurate or incomplete.

- Right to erasure of personal information
You may request that your personal information be removed from the Company's database under certain conditions.

- Right to data portability
You reserve the right to request that a machine-readable copy of your personal information be transmitted to you or a third party of your choice. The Company must provide you or a third party with your personal information in a machine-readable format. This right extends only to personal information that you have consented to the Company's use.

- Right to restrict processing
You may ask the Company to restrict or stop processing your personal information in certain circumstances as set out below:

(1) to establish the accuracy of personal information;
(2) where the processing is deemed unlawful but you do not want your personal data to be deleted;
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(3) when the Company no longer needs to process your personal information but it must be retained for legal reasons;
(4) if you have objected to the Company processing your personal information, but it needs to determine whether its legitimate interest overrides your objection.

- Right to object
You may object to our reliance on the Company's legitimate interests as a basis for processing your personal information that affects your rights. You may also object to the Company's processing of your personal information for direct marketing purposes.

- Right to withdraw consent
You reserve the right to withdraw your consent at any time if the Company relies on it to process your personal information. Withdrawing your consent does not affect the lawfulness of the Company's processing of your personal information prior to the withdrawal. If you wish to exercise the above rights, please notify the Company and contact the Company through its platform, including the Company's website.

12. Restrictions

The Company services are not intended for persons under the age of eighteen or under the age of consent under the applicable laws of the country or jurisdiction in which you use the Company services.  

If you are under eighteen years of age or under the legal age of consent in your country, you must not provide the Company with any personal information or use the Company's services. The Company reserves the right to access and verify any personal information received from you. If the Company learns that you are under eighteen years of age or under the age of majority and have already provided the Company with your personal information, the Company will be required to delete such information and terminate your account immediately.

The Company cannot guarantee that there will be no loss, misuse, unauthorized access or alteration of your personal information. You agree that you play a critical role in protecting your personal information, including your personal credentials. When registering on the Company platform, you are strongly encouraged to choose a password of sufficient length and complexity and not to share it with third parties or unauthorized persons. You agree that you must notify the Company immediately if you become aware that your account has been accessed by unauthorized persons.

13. Changes to the Privacy Policy

The Company will periodically, in its sole discretion, review and update this Privacy Policy and the most current version will be posted on the Company's website. We ask you to check the current version of the Privacy Policy regularly to ensure that you are aware of the latest changes.‍

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our team at[email protected].